May 20, 2018 Posted by 0 thoughts on “BSkyB”

Working on Sky’s most strategic programmes from 2011 to 2015 was an exciting time in my career. Working as an Agile Business analyst this allowed me to engineer the requirements process for the end to end CRM  implementation for the customer sales journey experience. This also involved campaign management, card payments for the point of sale system, IVR and telephony rollout. This and more was succesfully delivered and let to my next role with the BBC!


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